Privacy Policy
Last updated: September 27, 2026
This policy explains how [RAZÃO SOCIAL], CNPJ [CNPJ], [ENDEREÇO COMPLETO] (controller) processes personal data in Colunar, under Brazil's General Data Protection Law (LGPD, Law 13.709/2018).
1. Data we process
Account: name, email and, with Google sign-in, profile picture.
Access and security: sessions, IP address, browser and technical logs.
Content: uploaded documents, extracted data, playbooks, skills and example files.
Billing: customer identifier, plan, invoices and credit history. Card details, tax ID (CPF/CNPJ) and billing address are collected directly by Stripe.
Contact: name, email, company and message sent through the Talk to us page.
2. Purposes and legal bases
Providing the service, authenticating you and billing plans and top-ups: performance of a contract.
Issuing tax documents and meeting legal duties: legal obligation.
Preventing fraud and abuse, keeping the service secure and improving it: legitimate interest.
Answering contact messages: pre-contractual steps or legitimate interest.
3. AI processing
To extract data, document content is sent to a language model provider (Google, Gemini API) only while it is processed. [CONFIRM: use of the provider's paid tier, whose terms forbid using this content to train models.] We do not use your documents to train models.
4. Who we share data with
We use processors acting on our behalf: Amazon Web Services (file storage, queue, processing and email), Vercel (hosting), Neon (database), Google (AI and sign-in), Stripe (payments) and Cloudflare (DNS). Some are outside Brazil; such international transfers rely on contractual clauses and the safeguards provided by the LGPD.
We do not sell personal data.
5. Retention and deletion
Documents, extractions and playbooks are kept until you delete them or your account. Deleting a file also deletes its extraction result.
Payment and tax records are kept for the legal period (usually 5 years). Technical logs are kept for 14 to 30 days. Contact messages are kept as long as needed to answer them, up to 2 years.
6. Your rights
You may request confirmation, access, correction, anonymization, portability and deletion of your data, information about sharing, and withdrawal of consent (LGPD art. 18). Much of this is built into the application: exporting results, deleting files and deleting your account.
For other requests, contact our data protection officer at diegohabrasil@gmail.com. You may also complain to Brazil's National Data Protection Authority (ANPD).
7. Security
Data is encrypted in transit (TLS) and at rest, access is restricted, and sign-in uses short-lived one-time codes instead of passwords.
8. Cookies
We only use essential cookies: sign-in session and language. Your theme preference stays in your browser. We use no advertising or third-party tracking cookies.
9. Changes
This policy may be updated. Relevant changes will be announced on the website or by email.